Need Help? Get help when you need it!
We are dedicated to providing quality technical support 24/7. We have developed a robust support system for our clients to use on a daily basis. Below we have displayed the best methods to obtain support.
Our knowledgebase is support comprised of questions we routinely receive from clients and our appropriate response. The FAQ section is routinely updated with the most common asked questions or sought out information.
Need help getting started? Use this guide as a starting point or easy reference in the future. There are more guides and additional help in our vast knowledge base as well.
Easy to follow flash video tutorials on our control panel, key features, general use and much more.
Check on the status of the network and servers.
Interact with other clients and staffs, ask pre-sales/support questions, view the latest updates and more. Some very knowledgeable clients frequent the forums on a regular basis and provide a great resource and service to the community.
Contact our team of experts. We aim to respond to every issue within 24 hours but its common to have a reply before you logout of the system. Support tickets provide the fastest response times and a way to view a detailed history of any issue.
